Last updated: January 2026

Introduction

Melora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo sharing service.

Information We Collect

Account Information

Email address
Name (optional)
Password (encrypted)

Event Information

Event name and description
Event date and location
Photos uploaded by you and your guests

Technical Information

IP address
Browser type and version
Device information
Usage data and analytics

How We Use Your Information

We use your information to:

Provide and maintain the Service
Process your payments
Send you important updates about your account
Respond to your inquiries and support requests
Improve our Service and develop new features
Detect and prevent fraud or abuse

Photo Storage and Processing

Photos uploaded to Melora are:

Stored securely on our servers
Processed to create optimized versions for viewing
Accessible only to the event owner and authorized guests
Never used for advertising or shared with third parties
Deleted after your event ends plus a 90-day retention period

Data Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Companies that help us operate the Service (e.g., Stripe for payments, cloud storage providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate security measures to protect your information, including:

Encryption of data in transit and at rest
Secure password hashing
Regular security audits
Access controls and authentication

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and associated data
Export your photos and data
Opt out of marketing communications

Cookies

We use essential cookies to operate the Service, including session management and authentication. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]